Support
Questions, account help, or something not working? Email us and a human will get back to you.
Frequently asked
Which platforms can I post to?
Instagram Reels, Facebook and LinkedIn — connect an account once and publish directly from the app. TikTok and YouTube Shorts are in platform review and will switch on when approved.
Does the compliance check replace my bank’s review?
No. Compliance assistance is a safeguard, not a guarantee. Flags cite the regulation so fixes are fast, and overrides are logged — but your institution’s marketing policies always apply.
What gets added to my videos automatically?
Your NMLS ID, the Equal Housing mark, your company, and your disclaimer end-card. They’re burned into the export — there’s no way to publish a video without them.
How long can a take be?
Up to 90 seconds per take, with pause, resume, and retry. The teleprompter speed adjusts from 0.5× to 3×.
How do I delete my data?
Open Settings → Account → Delete account, and confirm. Or email support and we’ll do it for you. Disconnecting a social platform revokes and removes our stored tokens for it immediately. Full detail on our Data & Account Deletion page.
Legal
See our Privacy Policy, Terms of Service, and Data & Account Deletion pages.